Terms & Conditions

BY USING THE SITE OR THE SERVICES, YOU SIGNIFY YOUR CONSENT TO BE BOUND BY THIS AGREEMENT AND THAT YOU ARE OF LEGAL AGE SET BY THE STATE/COUNTRY OF YOUR RESIDENCE TO PURCHASE TOBACCO PIPES. IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF USE, PLEASE DO NOT USE THIS SITE AND DO NOT USE OR ACCESS OUR SERVICES. ALL ITEMS ON THIS WEBSITE ARE INTENDED FOR USE WITH TOBACCO OR FOR AROMATHERAPY ONLY.

Nicotine is highly addictive and habit forming. Keep out of reach of children and pets. Some of our products contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Our products are not intended as a smoking cessation product.

 

INFORMATION ON OUR SITE

We make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.


POLICY ON ETHICAL SOURCING

At Timeless Glass Gallery, we only purchase pieces through artists that proudly adhere to good manufacturing practices and enforce a strict standard in regard to quality, safety, and ethics. We work directly with artists and collectors to absolutely make sure that our customers can purchase from us with 100% confidence.

SITE CONTENT

The Site and all content and other materials, including, without limitation, the Timeless Glass Gallery logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Timeless Glass Gallery or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

USE OF THE SITE

You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose. Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Timeless Glass Gallery, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.

INFRINGER POLICY

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, we adopted a policy of terminating and barring, in appropriate circumstances and at our sole discretion, site users or account holders who are deemed to be repeat infringers. We may also at our sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.


Third Party Content

We may provide links to Web pages and content of third parties ('Third Party Content') as a service to those interested in this information. Timeless Glass Gallery does not monitor or have any control over any Third Party Content or third party Sites. Timeless Glass Gallery does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Timeless Glass Gallery does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.


ADVERTISEMENTS AND PROMOTIONS

Timeless Glass Gallery may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Timeless Glass Gallery, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Timeless Glass Gallery is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non- imeless Glass Gallery advertisers on our Site.


SUBMISSIONS

You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Timeless Glass Gallery, or our products or services that are provided by you to Timeless Glass Gallery are non-confidential and shall become the sole property of Timeless Glass Gallery. Timeless Glass Gallery will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Timeless Glass Gallery and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.

RETURN/EXCHANGE POLICY


Your complete satisfaction after purchasing from us is guaranteed; if you are not satisfied for any reason, please return it to us within 2 weeks after the order was delivered, and we will provide you with a full refund of the purchase amount, minus the 3.2% processing fee for credit cards, 9% for Sezzle ( these fees are charged by the payment provider and not refundable), shipping, and insurance costs on our end, will be issued to the customer’s original payment.  Upon returning your order to us, we generally recommend for you to insure the package at full purchase value.

If your order arrives damaged, incorrect, or incomplete, we will provide you with a prepaid shipping label from FedEx, UPS, or USPS, and ask you to ship the order back to us in its original packaging.  Upon inspection and confirming the error on our part, a full refund of the order including the initial shipping price will be issued to the customer’s original payment.  We believe that any issues that occurred before the shipment was delivered to you should entitle you to a full refund including the shipping prices.

We ask that an inquiry for return be made within two weeks after the order was delivered for the order to be eligible for returns.  If a package or item delivered to you arrives damaged, please refuse the shipment and call us immediately at (206)940-3105.


PRODUCT REVIEWS AND USER CONTENT


Our Site includes a product review feature, and includes or may include in the future discussion forums, user generated content, or other areas or services in which you or third parties create, post, or store any content, messages, materials or other items on our Site ('Interactive Areas'). You are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through our Site any of the following:

Timeless Glass Gallery takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Timeless Glass Gallery liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, Timeless Glass Gallery is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Timeless Glass Gallery has no obligation to screen, edit or monitor any of the Content posted in any Interactive Area, Timeless Glass Gallery reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our Site at your sole cost and expense.. Any use of the Interactive Areas or other portions of our Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or our Site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Timeless Glass Gallery’s systems and customers, or to ensure the integrity and operation of Timeless Glass Gallery's business and systems, Timeless Glass Gallery may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content. Timeless Glass Gallery's right to disclose any such information shall govern over any terms of Timeless Glass Gallery’s Privacy Policy.

If you post User Content to our Site, unless we indicate otherwise, you grant Timeless Glass Gallery and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You grant Timeless Glass Gallery and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our Site; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.

INDEMNIFICAION

You agree to defend, indemnify and hold harmless Timeless Glass Gallery, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Timeless Glass Gallery and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.


APPLICABLE LAW AND VENUE

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of Washington, applicable to agreements made and to be entirely performed within the State of Washington, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in King County, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.


MODIFICATION AND NOTICE

You agree that Timeless Glass Gallery may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.


TERMINATION

Notwithstanding any of these Terms and Conditions, Timeless Glass Gallery reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.


SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.